Delivery
Free - Royal Mail 2nd Class Recorded UK Mainland up to 7 Day
£2.50 - Royal Mail 1st Class Recorded 2-4 Days
NOTE - this is not a guaranteed next day service
(Despatch from the shop usually next working day)
£4.00 - Guaranteed 1 working day
Royal Mail Special Delivery Before 1pm *
(Despatch from the shop usually next working day)
NOTE - on week ends and Bank Holidays, orders will be despatched the next working day
* This does not cover certain places, such as the Isle of Wight, Isle of Man, Guernsey and some Islands and Highlands of ScotlandThis does not cover certain places, such as the Isle of Wight, Isle of Man, Guernsey and some Islands and Highlands of Scotland
Working Days
Working Days for postal despatch are classed as Monday to Saturday excluding Bank holidays
Once you have placed an order we will endeavour to dispatch your item/s as quickly as possible but cannot guarantee that despatch will be on the day of placing the order.
If you are unavailable when the Postal service tries to deliver your order, they will usually drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred. If you wish to cancel your order after it has been dispatched you are responsible for postal costs incurred returning the item to us.
We maintain the right to refuse to deliver to a secondary address. We use postcode verification procedures for order processing purposes.
Returns
Any unwanted items must be sent back at the customer’s expense in original packaging and condition.
Overseas Deliveries
We do not currently ship outside the UK.
If You Need To Return Something
If you are not completely happy with your purchase, please return it to us in an unused condition within 14 days of receipt, and we will happily exchange it for you, or refund you the value of the unwanted item.
If your purchase is for a specific occasion (i.e. Birthday/Christmas) please state on your order the date the gift will be given, and our 14 day returns policy will commence on that date. We suggest you obtain proof of postage, and insurance, in case the item is lost in the post.
